Suffolk County Protects USD 60 Billion of Real Estate Transactions
The Suffolk County Clerk's Office is the busiest in New York State, managing vast volumes of records and generating USD $700 million in annual real estate revenue from USD $60 billion in real estate transactions. To mitigate business continuity risks from natural disaster, the office launched a go-digital strategy, centered on VMware technology, to build a virtual desktop infrastructure (VDI) on a secure network for 700 employees. Read this customer story to learn how the office's VMware-based VDI enabled it to pivot to remote work in a matter of hours when the pandemic hit. Get ideas from the office's experience capitalizing on its success by scaling up the VDI to support 10,000 remote users across the state of New York.
What services does Suffolk County Government provide?
Suffolk County Government serves over 1.5 million constituents by providing various services, including education, social care, transport, and support for local businesses and tourism.
How did Suffolk County Clerk's Office adapt to remote work during the pandemic?
The Clerk's Office had already initiated a digital transformation strategy, which allowed them to switch to remote work within hours when the pandemic hit. They implemented a virtual desktop infrastructure (VDI) using VMware technology, enabling staff to work from anywhere while maintaining access to critical land records securely.
What impact did the VDI have on real estate transactions?
The VDI enabled both internal and external users to process nearly USD 1 trillion in real estate transactions, generating an annual revenue of USD 700 million for two consecutive years. The system also increased user delivery services by 35-40 percent, allowing for faster processing of transactions.
Sign in with LinkedIn