HR is just 'scratching the surface' of what AI can do, leaders say
From automating tasks to analyzing data and answering internal questions, AI is transforming HR departments by freeing up HR managers to tackle strategic initiatives like diving deeper into trend analysis to predict attrition and success rates of workers.
What roles can AI play in HR?
AI is being used in HR for a variety of functions, including automating tasks like scheduling, answering internal questions, and analyzing data related to employee performance and engagement. Companies like Taboola are already leveraging AI for people analytics, which helps HR teams focus on deeper trend analysis and predictive insights.
What challenges come with implementing AI in HR?
One of the main challenges is ensuring that the data used for AI applications is clean and unbiased. If the data quality is poor, it can lead to ineffective outcomes, often summarized as 'garbage in, garbage out.' Additionally, there is a need to balance automation with the human touch in HR functions.
How should companies approach AI in HR?
Companies should recognize that 'artificial intelligence' is a broad term encompassing various technologies. It's important to differentiate between these technologies and understand their specific applications in HR. Organizations should also focus on how to use AI to enhance their HR practices without making them overly robotic.
HR is just 'scratching the surface' of what AI can do, leaders say
published by CBA
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