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The Total Economic Impact of Microsoft Teams
Microsoft Teams provides a versatile, feature-rich integration platform for enterprises to streamline workflows, digitize and automate processes, and connect and empower employees across departments and locations to strengthen strategic alignment, engagement and productivity. Read this Forrester Analytic Report for everything you need to know about cost savings and business benefits enabled by Teams as a unified platform for communication and collaboration.
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What are the main benefits of using Microsoft Teams?
Organizations can experience several benefits by using Microsoft Teams, including improved collaboration efficiencies for both office and frontline workers, administrative efficiencies through streamlined workflows, and significant cost savings from retiring legacy solutions. For instance, the composite organization in the study realized a present value of $19.6 million in savings from reduced time spent on emails and meetings, and $14.3 million from enhanced frontline worker efficiencies.
How does Microsoft Teams improve employee engagement?
Microsoft Teams fosters better employee engagement by enabling seamless communication and collaboration across departments and locations. The platform allows for quick transitions between chat, voice, and video calls, which helps employees stay connected and productive. Additionally, the integration of tools like Teams Webinars enhances the ability to reach and communicate with both internal and external audiences, contributing to a more engaged workforce.
What are the cost implications of implementing Microsoft Teams?
Organizations can expect costs related to Microsoft Teams licenses, planning and change management, and communication equipment upgrades. For example, the composite organization incurred costs totaling $12.06 million over three years. However, these costs are outweighed by the anticipated benefits, which amount to $47.10 million, resulting in a net present value of $35.04 million and an ROI of 291%.
The Total Economic Impact of Microsoft Teams
published by CBA
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